Rules and general conditions of the Ultima Spiaggia Camping Village
This regulation is created in order to guarantee a peaceful and pleasant stay for all of you. We have included information that we hope will help you to better understand the campsite’s life.
Upon arrival, our kind Guests are requested to show, for each person, a valid identity document.
After the mandatory registration operations, the documents will be returned.
The housing facilities are delivered on the day of arrival at 5.00 pm
Pitches are assigned from 12.00 to 13.00 or from 16.00 to 19.30.
However, it will be possible to arrive at any time, check-in and use the camping services while waiting for the delivery of your accommodation / pitch.
Minors (<18 years old) must be accompanied and will stay with their parents or guardians (with the written authorization of their parents), who are responsible for observing and respecting the campsite rules. Adults are directly responsible for the behavior of their children.
Kids must always be accompanied by an adult.
The management reserves the right to change the housing unit or the pitch assigned while keeping in mind the customer’s needs.
The main office is open every day from 8.30 to 12.30 and from 16.00 to 19.30.
It is advisable to pay 1 day before departure.
Bank checks are not accepted.
Payments can be made in cash or by debit and credit cards by VISA and MasterCard circuits. Any reports must be made on the day of arrival at the campsite.
Departing customers are required to pay the price for the rate as it is specified upon the booking contract.
The accommodation facilities must be vacated by 10:00 and the pitches by 12:00 on the day of departure, otherwise an extra day will be charged.
Upon departure, it is mandatory to stop at the gate and present the payment’s receipt to the staff, return the bracelets and passes. In case of departure with your own means, take the lane prepared for departures and wait for the indications of departures staff.
Visitors are not allowed to enter the campsite without specific authorization from the management.
The access of visitors is allowed upon delivery of an identification document and with the obligation to wear a bracelet.
Registration is possible from 10:00 to 21.00. Visitors can stay until 23:00.
Once entered into the camping, visitors must fully comply with these regulations and pay the visitor rate.
Visitors guested by a customer or visitors who would like to know the Camping can stay one hour for stays longer than an hour, they must pay the visitor’s fee per person.
For everyone’s peace and safety, cars should be used as less as possible. Entrance to the camping area is only allowed for short operations that require a few minutes such as loading and unloading.
The vehicles must be parked exclusively in the parking area, the management assumes no responsibility for damage to persons and / or property, break-ins and theft even if carried out within the campsite;
Keep a pace at walking pace, never exceeding 10 km per hour.
The circulation of any motorized vehicle is prohibited during the afternoon rest (from 13.00 to 16.00) and in the evening hours (from 20.00 to 7.00).
It is forbidden to wash cars and motorcycles inside the village.
5-RULES OF GOOD BEHAVIOR.
The Camping Village l’Ultima Spiaggia has rich vegetation, a precious garden built with care and dedication for the benefit of all of you, it is therefore forbidden to cause damage by ruining plants, flowers and lawns.
The pitches have columns with water and electricity connections, in case of breakdown or malfunction we ask you to promptly notify the management. It is forbidden to modify or alter their status.
The tap located at the base of the column cannot be used for washing dishes, cars or motorcycles. This tap has the exclusive function of allowing topping up the tanks of caravans and campers.
It is strictly forbidden to light fires or barbecues except for those set up in the barbecue area, indicated on the camping map.
6-RESPECT FOR QUIET
Afternoon rest: from 13.00 to 16.00
Night rest: from 24.00 to 08.00
During the hours of rest, silence and respect for the peace of others must be observed, both in the campsite and on the beach.
In any case and at any time of day and night, balance is recommended in engaging in behaviors that could upset the quiet of the village.
All areas used by dogs must be kept clean, you can utilise the special bags free of charge that are in the orange bins prepared for this purpose.
The presence of dogs must be reported upon arrival.
Dogs must have a special health card showing the vaccinations required by Italian law. For italian’s residents, it is mandatory to equip their dogs with a microchip from the national canine registry.
Dogs must be groomed and guarded by owners; they must always and in any case be equipped with a leash. Owners must take all the necessary precautions so that they do not disturb the peace of other visitors and their safety. Owners are responsible for any damage to people or things.
Access at the beach is not allowed, but a few hundred meters away there is a beach for dogs, the Bau Beach of Planargia.
8- PLAYGROUND, SWIMMING POOL AND AREA FITNESS.
The campsite has several areas for recreational and sports activities, freely accessible places, but children can use them only under the constant protection of their parents.
The pool opens from 9:00 in the morning until 13:00, while in the afternoon it opens at 16:00 and closes at 19:30. It is supervised daily by the lifeguard at the same time. Access to the pools is prohibited from 13.00 to 16.00 and from 20.00 to 9.00. It is strictly forbidden to dive and play dangerous games.
Swimming pools have their own regulations to be strictly observed, which are displayed in them.
The fitness area is accessible to all and it is possible to use gym equipment by requesting access to the equipment warehouse at the reception. Minors can access the fitness area and use the equipment only under the supervision of an adult.
The management assumes no responsibility for any accidents.
Linen (sheets and towels) must be brought by the guests themselves, on request we can provide them with an additional fee.
Each customer will personally provide for the daily cleaning and tidying up of their environment.
The mandatory fee for tidying up and final cleaning are charged to the customer.
The beach service includes (an umbrella and two sunbeds)
The beach service is available only for customers of the Camping Village and is free for owners of the bracelet of the color assigned to this service which will be given to guests upon registration. People not wearing an identification bracelet in charge of this service found using the establishment will have to pay the full price of the beach place for the whole day.
The assignment of the umbrella is made at the discretion of the campsite management.
To protect the safety of customers, the Management reserves the right to suspend the service in case of bad weather.
It is mandatory for the first ten days of stay. From the tenth day onwards of a continuous stay the club card is free.
For children between 1 and 4 years old the card is free.
Adults and children over 5 years old pay € 3.00 per day.
The club card includes, among the many services: disco, soccer, tennis, baby club, young club, cabaret, shows, musicals, water aerobics, dance lessons, hydro-massage path and swimming pools.
The club card can only be paid from when the entertainment begins until the end of the animation, for information on the dates please visit the “entertainment and games” section on our website.
12 USEFUL TIPS
Guests who find lost items, both on the beach and inside the campsite, are asked to hand them over to the management.
The Management declines all responsibility for any loss or theft of valuables not previously delivered to the management.
The Management declines all responsibility for theft, loss and damage caused by third parties and natural disasters, riots, etc., therefore we recommend that guests take out insurance for both equipment and camping risks before departure.
The Management of Camping Village Ultima Spiaggia reserves the right to remove without delay those customers who, in its opinion, should disturb others’ tranquility or violate the above rules due to their behavior.
13-CONDITIONS AND CANCELLATION PENALTIES
Up to 60 days before the start of the stay 20% of the deposit will be retained.
Over 60 days before the stay the deposit will be withheld in full.
In case of late arrival or early departure, the entire booked period will be charged.
Arrival and departure dates are binding.
We wish you a good holiday.